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Zero-Party Data vs First-Party vs Third-Party Data: Definitions and What Changes After Cookies

By Art Kukharenko · Published · Updated

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Zero-party data is information a customer intentionally and proactively shares with a business, such as stated preferences, survey answers and preference-centre choices. First-party data is what a business collects directly from its own interactions, and third-party data is bought or licensed from outside sources. In a customer data platform (CDP), keep declared and observed data separate, each with its source, purpose and consent attached.

Who this is for: marketing, CRM and privacy leads and data architects. You will get definitions, examples, the 2026 cookie status with dates, a storage model, regulatory notes and a checklist. More explainers: the Learn hub.

Definitions and examples

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Comparison — source references are listed below
TypeSourceExamplesWatch-outs
Zero-partyThe customer states itPreference-centre topics, channel and frequency choices, quiz answers, size or fit profile, stated goals, "remind me in six months"Sharing a preference is not consent to every use
First-partyYou observe or record itPage views, purchases, app events, CRM records, support ticketsCovers only people who interact with you
Second-partyA partner's first-party data, shared by agreementCo-marketing or retailer-brand data sharingNeeds contract and documented consent
Third-partyBought or licensed from a marketplaceBroker segments, purchased listsProvenance and accuracy vary; consent trail often unclear

Your own inferences (a churn score, a predicted interest) are a fifth thing: first-party in origin, lower in trust. Store them separately.

Zero-party data examples and how to collect them

  • Preference centre: topics, channels, frequency, language, pause options.
  • Onboarding and progressive profiling: one or two questions per visit instead of a long form.
  • Quizzes and configurators: skin type, budget, product fit.
  • Account settings: communication preferences, accessibility needs.
  • Conversational capture: a chat or call agent records a stated preference.

Principles for zero-party data collection: offer a clear value in exchange; ask one thing at a time; say what you will do with the answer; record who said what and when; make answers easy to change; expire or re-confirm old answers.

Care is needed with sensitive answers. Data concerning health, sexual orientation, religion or similar is a special category under GDPR Article 9 and generally needs explicit consent for a specified purpose 12. California treats health, precise geolocation and similar data as sensitive personal information, with a right to limit its use 13. A quiz question that reveals a health condition is not a harmless preference.

Zero-party data vs first-party data

The practical difference is declared versus observed. Declared data states intent but can be stale or aspirational; observed data shows behaviour but not reasons. Use declared data to decide what you may do (channel, topic, frequency) and observed data to decide what is relevant. When they conflict, let the declared value win for its stated purpose: a customer who asks for email only should not get push messages because they open the app often. Braze shows a similar rule in identity merging: when an anonymous profile merges into an identified one and fields conflict, the identified user's values win 16.

Third-party cookies: where things stand in 2026

Google's decisions, in order:

  • 22 July 2024: Google said it would not deprecate third-party cookies and proposed a Chrome experience giving people an informed choice that applies across browsing 3.
  • 22 April 2025: Google decided to maintain its current approach to third-party cookie choice and not roll out a new standalone prompt; users choose in Chrome's Privacy and Security settings 4.
  • 17 October 2025: Google retired several Privacy Sandbox technologies citing low adoption, including the Attribution Reporting API, Protected Audience and Topics, while continuing CHIPS, FedCM and Private State Tokens, and said Chrome keeps its current approach to cookie choice 5.

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Comparison — source references are listed below
BrowserThird-party cookies by defaultSource
SafariBlocked, with no exceptions; access only through the Storage Access API (plus a temporary popup fix)7
FirefoxTotal Cookie Protection gives each site its own cookie jar8
ChromeNot blocked by default; blocked in Incognito or if the user chooses89

What this means:

First-party data strategy and the first-party data platform

A first-party data platform stores, unifies and governs the data you collect directly. A customer data platform is the usual form: software that keeps a persistent, unified customer record accessible to other systems 2. Others build the same on a warehouse; see composable vs packaged vs private. New to the category? Read what a customer data platform is. A workable strategy:

  1. Inventory what you hold, from where, and on what basis.
  2. Choose identity keys (login, verified email or phone, customer ID); see identity resolution explained.
  3. Collect server-side and set identifiers from your own domain.
  4. Capture consent and preferences as data, with provenance.
  5. Unify in a customer data platform or warehouse, keeping declared, observed and inferred data apart.
  6. Activate through owned channels first, with suppression applied; see customer journey orchestration.
  7. Use partner data only under contract and documented consent.
  8. Review, expire and delete on a schedule.

How a CDP stores declared and observed data

Give every attribute metadata, not just a value:

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Comparison — source references are listed below
MetadataWhy it matters
ValueThe data itself
MethodDeclared, observed, inferred or acquired
Source and timeWhere and when it was collected or last confirmed
Purpose tagsWhat it may be used for
Consent or legal basis IDProof for the purposes above
Expiry or review dateLimits storage and staleness
Sensitivity classTriggers extra rules for special-category data

Bloomreach documents the same idea for consent: each consent has a status, category and optional expiry, and the system records its source, timestamp and changes over time 15. Four rules keep the model honest: declared outranks observed for its stated purpose; inferred data never silently becomes declared; every attribute is bound to purposes; deletion and access requests follow lineage.

Regulatory notes

  • GDPR purpose limitation: personal data must be collected for specified, explicit and legitimate purposes and not further processed incompatibly 12. A size entered for fit advice is not a licence for ad targeting. Data minimisation limits collection to what is necessary 12.
  • Consent: must be freely given, specific, informed and unambiguous, by a statement or clear affirmative action 12. Profiling means automated evaluation of personal aspects such as preferences, interests and behaviour, so inferences are personal data 12.
  • Direct marketing: people can object at any time, including to related profiling 12.
  • California: sensitive personal information has a right to limit; opt-out of sale or sharing must be honoured, including a user-enabled global privacy control 1314. See US state privacy laws.

For withdrawal handling, see consent withdrawal across channels.

First-party data readiness checklist

  • Every attribute has a method, source, time and purpose.
  • Declared and observed data live in separate namespaces.
  • Preference choices and consent are stored as events with provenance.
  • Sensitive questions are reviewed against Article 9 and state sensitive-data rules.
  • Identifiers are set server-side from your own domain.
  • Global privacy control and opt-out signals are honoured.
  • Suppression reaches every channel and tool.
  • Old answers expire or are re-confirmed.
  • Partner and purchased data has contractual consent evidence.

Frequently asked questions

What is zero-party data?

Zero-party data is information a customer intentionally and proactively shares with a business, such as preferences, interests, goals or survey answers 1. Unlike behaviour you observe, it is declared, which makes it a strong input for personalisation and for honouring choices. It still needs a stated purpose and, where required, consent.

What is the difference between zero-party and first-party data?

Both come directly from the customer. Zero-party data is what they tell you on purpose, such as a preference or a quiz answer. First-party data is what you collect or observe from interactions, such as purchases and page views. Treat declared data as authoritative for its stated purpose and store the two separately.

What are examples of zero-party data?

Common examples are preference-centre selections for topics, channels and frequency; onboarding quiz answers; product-fit or size profiles; stated budget or goals; language and accessibility settings; and answers to polls. Anything the customer deliberately volunteers qualifies, but sensitive answers such as health details carry stricter legal requirements.

How do you collect zero-party data?

Use a preference centre, progressive profiling, quizzes or configurators, account settings and conversational capture. Offer a clear benefit, ask for one thing at a time, explain the use, record the source and time, and let people change answers. Store the answer with its purpose and consent so you can prove how it may be used.

What is the status of third-party cookies in 2026?

Chrome has kept third-party cookies with user choice rather than removing them: Google confirmed this in April and October 2025 and retired several Privacy Sandbox technologies 45. Safari blocks them by default and Firefox partitions them 78. Check the latest Chrome announcements before planning around any date.

Do I need consent to use zero-party data?

It depends on the purpose and law. Using a stated channel preference to honour that preference is usually straightforward, but using the same answer for advertising or sharing is a different purpose and may need consent or an opt-out mechanism. Special-category answers need explicit consent under GDPR. Take legal advice for your case.

What is a first-party data platform?

It is a system that stores, unifies and governs the data you collect directly from customers, so other tools can use it. A customer data platform is the common form, defined by the CDP Institute as software keeping a persistent, unified customer record accessible to other systems 2. A governed warehouse with activation tools can serve the same purpose.

Sources

  1. CDP Institute, Glossary of CDP-related terms Open source
  2. CDP Institute, What is a CDP? Open source
  3. Google Privacy Sandbox, 22 July 2024 Open source
  4. Google Privacy Sandbox, 22 April 2025 Open source
  5. Google Privacy Sandbox, 17 October 2025 Open source
  6. Privacy Sandbox home Open source
  7. WebKit, Tracking prevention Open source
  8. MDN, Third-party cookies Open source
  9. Chrome Help, Manage cookies Open source
  10. ePrivacy Directive 2002/58/EC, consolidated Open source
  11. ICO, Data (Use and Access) Act commencement Open source
  12. GDPR Articles 4, 5, 9, 21 — (unofficial reproduction; official Open source · Additional source · Additional source · Additional source · Additional source
  13. California Attorney General, CCPA Open source
  14. Global Privacy Control Open source
  15. Bloomreach, Consent management Open source
  16. Braze, User profile lifecycle Open source

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Further reading

Published: · Updated:

Publication date recorded for the approved release. Editorial updates do not establish legal approval or a customer result.

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